1. PERSONAL INFORMATION WE COLLECT
We collect information that could be used to identify you (called “Personal Information”) in the following ways:
- You provide it: We may collect Personal Information when you create an account to use our services or communicate with us. This includes Communication Information, such as your name, contact information, and the content of any messages you send.
- Through our social media pages: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn (called “Social Media Pages”). When you interact with these pages, we may collect Personal Information that you provide, such as your contact details (called “Social Information”). The companies that host these pages may also provide us with aggregate information and analytics about the use of our Social Media Pages.
- Automatically when you use our services: When you visit, use, and interact with our services, we may receive certain information about your visit, use, or interactions. This includes:
- Log data: Information that is automatically sent when you visit our site or app. This includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the site.
- Usage data: We may automatically collect information about your use of our services, such as the types of content you view or engage with, the features you use, and the actions you take. We may also collect information about your time zone, country, dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like.
- Device information: We may collect information about the device you are using, such as the name of the device, the operating system, and the browser. The specific information collected may depend on the type of device and its settings.
- Cookies: We use cookies to operate and administer our site and services, and to improve your experience on them. A cookie is a piece of information that is sent to your browser by a website you visit. You can set your browser to accept all cookies, reject all cookies, or notify you whenever a cookie is offered so you can decide whether to accept it. However, rejecting a cookie may sometimes prevent you from using or negatively affect the display or function of a website or certain areas or features of a website.
- Analytics: We may use various online analytics products that use cookies to help us analyze how users use our site and services, and to enhance your experience when using them.
- Online tracking and Do Not Track signals: We and our third-party service providers may use cookies or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of our site. Our site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.
2. HOW WE USE PERSONAL INFORMATION
We may use Personal Information for the following purposes:
- To provide, administer, maintain, improve, and/or analyze our services.
- To conduct research, which may be internal or shared with third parties, published, or made generally available.
- To communicate with you.
- To develop new programs and services.
- To prevent fraud, criminal activity, or misuses of our services, and to ensure the security of our IT systems, architecture, and networks.
- To comply with legal obligations and legal processes and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
We may also aggregate Personal Information and use the aggregated information to:
- Analyze the effectiveness of our services.
- Improve and add features to our services.
- Conduct research (which may be internal or shared with third parties, published, or made generally available).
- Analyze the general behavior and characteristics of users of our services and share aggregated information (such as general user statistics) with third parties, publish such aggregated information, or make it generally available.
We may collect aggregated information through our services, cookies, and other means described in this Privacy Policy.
3. SHARING AND DISCLOSURE OF PERSONAL INFORMATION
In certain circumstances, we may share your Personal Information with third parties without further notice to you, unless required by law, in the following situations:
- Vendors and service providers: To help us meet business operations needs and perform certain services and functions, we may share Personal Information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services, event management services, email communication software and email newsletter services, advertising and marketing services, and web analytics services. These parties will access, process, or store Personal Information as part of performing their duties for us.
- Business transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively called a “Transaction”), your Personal Information and other information may be shared with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
- Legal requirements: If required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation, including to meet national security or law enforcement requirements.
- Protect and defend our rights or property.
- Prevent fraud.
- Act in urgent circumstances to protect the personal safety of users of our services or the public.
- Protect against legal liability.
Since we use OpenAI’s API, we also share users’ messages with OpenAI. This is necessary so that the AI can answer the requests.
4. HOW TO CONTACT US
Please contact us at contact@ai-chat.app if you have any questions or concerns not already addressed in this Privacy Policy.
5. PRIVACY RIGHTS OVERVIEW
| Category of Personal Information | Sources of Personal Information | Use of Personal Information | Disclosure of Personal Information |
| Social Information | We may collect Social Information from you when you interact with our Social Media Pages. | We may use Social Information to perform analytics and to communicate with you. | We may disclose Social Information to our affiliates. |
| Communication Information | We collect Communication Information directly from you. | We use Communication Information for providing our Services and responding to you. | We disclose Communication Information to our affiliates and communication services providers. |
| Technical Information | We collect Technical Information from you. | We use Technical Information for analytics and in some cases, for moderation and prevention of fraud and malicious activity by users of our Services. | We disclose Technical Information to our affiliates and analytics provider(s). |
Exercising Your Rights: Everyone can exercise the above privacy rights by emailing us at contact@ai-chat.app.
To protect your Personal Information from unauthorized access or deletion, we may require you to verify your credentials before you can request to know or delete Personal Information. If you do not have an account with us or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not provide or delete your Personal Information.
You may also submit a request to know or delete your Personal Information through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us.
7. LINKS TO OTHER WEBSITES
The service may include links to other websites, including social media services (called “Third Party Sites”). The information you share with Third Party Sites will be governed by their specific privacy policies and terms of service, not by this Privacy Policy. By providing these links, we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.
8. SECURITY
You use the service at your own risk. We use commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is completely secure or error-free. In particular, emails sent to or from us may not be secure. Therefore, you should be careful when deciding what information to send to us via the service or email. We are also not responsible for circumvention of any privacy settings or security measures on the service or third-party websites.
9. INTERNATIONAL USERS
By using our Service, you understand and acknowledge that your Personal Information will be transferred from your location to our facilities and servers in the United States and Europe.
10. YOUR CHOICES
If you choose not to provide Personal Information that is needed to use some features of our Service, you may be unable to use those features.
11. CHANGES TO THE PRIVACY POLICY
We may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by applicable law. By continuing to use our Service or providing us with Personal Information after we have posted an updated Privacy Policy you consent to the revised Privacy Policy.
